Ashley Moolman-Pasio is the second professional cyclist this week to be pulled from virtual riding app Zwift for posting numbers that were too high, and the CCC-Liv rider took to social media channels on Friday to ask for training on the He asked for advice on how to rejoin the platform.

"Hi @GoZwift. I was flagged for superhuman numbers while doing VO2MAX intervals on Watopia.

Thomas de Gendt (Lot Soudal) was also flagged when he recorded 550 watts in a Zwift race this week. His avatar slowed to a stop despite pedaling.

As Cycling News reported, Zwift relies on people honestly declaring their weight because speed is determined by power-to-weight ratios. To prevent fraud, Zwift places limits on realistic power output.

Because the coronavirus outbreak forced the global sport to shut down and UCI races were cancelled until at least June 1, many professional cyclists are using virtual platforms like Zwift to train indoors and stay in shape.

In Moolman-Pasio's case, she said her avatar slowed down during the VO2 Max Interval. She asked de Gendt for advice on how to fix the problem, and Zwift responded immediately.

Zwift explained that they usually set different power thresholds for pro riders, but that this issue was the result of a software bug.

"Hey Ashley! We are so sorry about this issue. We are aware that it is a bug and a fix will be coming very soon," Zwift posted on Twitter.

It wasn't long before Moolman-Pasio was back in the race.

Moolman-Pasio now lives in Spain, one of the countries that has been completely blockaded to slow the spread of the coronavirus.

She recently published a blog on her website (opens in new tab) attesting to six things she has learned about riding indoors: adjusting power, focusing on feel, cadence around 80-90RPM, reducing volume, remembering to refuel and letting go of perfection.

"Long-term indoor training is a huge mental challenge. But accept that indoor training is different and allow yourself to adjust your training and expectations," she writes.